Last Updated: September 4, 2026

At Infinity-Cart, customer satisfaction is important to us. This Refund & Return Policy explains when you may request a return, replacement, or refund for a purchase made through our website.

1. Return Period

We accept eligible returns within 30 days of the date your order is delivered.

To be eligible for a return, the item must generally be:

• Unused and in its original condition

• In its original packaging, when applicable

• Accompanied by the order number or proof of purchase

Some products may be non-returnable due to their nature, hygiene requirements, or applicable restrictions.

2. How to Request a Return or Refund

Before returning an item, please contact Infinity-Cart customer support.

Please provide:

• Your order number

• Your name

• The item you are requesting to return

• The reason for the return

• Photos of the item if it is damaged, defective, or incorrect

Please do not send an item back without contacting us first.

3. Damaged, Defective, or Incorrect Orders

If your item arrives damaged, defective, or you receive the wrong product, please contact us as soon as possible.

We may request photographs or additional information to verify the issue. After reviewing your request, we may offer a replacement, return, refund, or another appropriate resolution.

4. Refunds

Once an approved return is received and inspected, we will notify you regarding the status of your refund.

If approved, the refund will be issued to the original payment method used for the purchase.

Your bank or payment provider may require additional processing time before the refund appears in your account.

5. Return Shipping

Unless the item is defective, damaged, or incorrectly shipped, the customer may be responsible for return shipping costs.

If the return is the result of an error on our part or a defective/damaged product, we will work with you to determine an appropriate solution.

6. Items That Cannot Be Returned

Certain items may not be eligible for return, including products that are:

• Used or damaged after delivery due to customer handling

• Missing original packaging when packaging is required for the return

• Specifically identified as non-returnable at the time of purchase

• Subject to applicable health, safety, or hygiene restrictions

7. Order Cancellation

If you need to cancel an order, please contact us as soon as possible.

We will attempt to accommodate cancellation requests before the order has been processed or shipped. Once an order has been shipped, cancellation may no longer be possible and the return process may apply.

8. Exchanges

If you receive a defective, damaged, or incorrect product, please contact us. Depending on product availability, we may offer an exchange or replacement.

9. Contact Us

If you have questions about a return, refund, or order, please contact us:

Infinity-Cart
Email: info@infinity-cart.com
Website: [Infinity-Cart]
Number: +(706) 310-8924

We encourage customers to contact us directly before initiating a payment dispute or chargeback so that we have an opportunity to resolve the issue.

10. Policy Changes

Infinity-Cart reserves the right to update this Refund & Return Policy when necessary. Any changes will be posted on this page with an updated “Last Updated” date.

By placing an order with Infinity-Cart, you acknowledge that you have read and agreed to this Refund & Return Policy.